Last updated: October 5, 2026
These Terms of Service govern your use of the Salutive website and any purchases made through our store. Throughout these Terms, “we,” “us,” and “our” refer to Salutive, operated by Philicom LLC.
By visiting our website, browsing our products, creating an account, or purchasing from us, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code, or any other material that could harm or interfere with the operation of the website.
A violation of these Terms may result in the suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone where permitted by law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without our written permission.
We may update, modify, suspend, or discontinue any part of the website or services at any time.
3. Products and Services
We make reasonable efforts to display our products, colors, images, descriptions, and other information as accurately as possible.
However, colors may appear differently depending on your screen, device, lighting, or display settings.
We reserve the right to:
- Limit the quantities of products available for purchase.
- Discontinue products at any time.
- Correct product descriptions, pricing, or other information where necessary.
- Limit sales to particular persons, geographic regions, or jurisdictions where appropriate.
All purchases are subject to availability.
4. Prices
All prices on our website are displayed in US dollars (USD), unless otherwise stated.
Prices may change without prior notice.
Applicable sales taxes are calculated at checkout based on your shipping address where required.
Shipping is free on eligible orders as described in our Shipping Policy.
5. Orders
When you place an order, you agree to provide current, complete, and accurate information.
Receiving an order confirmation does not necessarily mean that your order has been accepted or shipped.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:
- Incorrect pricing or product information.
- Suspected fraud or unauthorized activity.
- Payment issues.
- Product unavailability.
- Unusually large or suspicious order quantities.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
6. Payment
Payment is charged when you place your order.
Available payment methods are displayed at checkout and may include Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay where enabled.
Payments are processed through secure third-party payment providers.
We do not store your full payment card number.
For additional information, please review our Payment Policy.
7. Shipping and Delivery
We currently ship within the United States as described in our Shipping Policy.
Estimated delivery times include order processing and carrier transit time.
Delivery dates are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, peak periods, holidays, incorrect addresses, or circumstances outside our reasonable control.
Once an order has been shipped, you will normally receive tracking information by email.
Please review our Shipping Policy for complete shipping information.
8. Returns, Refunds and Exchanges
Returns and refunds are governed by our Refund & Return Policy.
Eligible items may be returned within 30 days of receipt, subject to the conditions stated in that policy.
Customers are responsible for return shipping costs for change-of-mind returns, including returns due to ordering the wrong size or color.
If an item arrives damaged, defective, or incorrect, please contact us at support@salutive.com.
9. Order Cancellations
You may request cancellation of an order before it has shipped.
Please contact us as soon as possible at support@salutive.com.
Once an order has shipped, it can no longer be cancelled and must instead be handled under our Refund & Return Policy.
10. Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and current.
However, the website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, promotions, shipping charges, availability, or other details.
We reserve the right to correct errors and update information without prior notice.
11. Account Information
If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password.
You agree to provide accurate and current account information.
Please notify us promptly if you believe your account has been accessed without authorization.
12. Intellectual Property
The content available on the Salutive website, including text, graphics, logos, product descriptions, website design, and other materials, is owned by or licensed to Salutive or Philicom LLC unless otherwise stated.
You may use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, or commercially exploit website content without prior written permission.
13. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties, including payment providers, delivery carriers, analytics services, and ecommerce technology providers.
We are not responsible for the content, policies, availability, or practices of third-party websites or services.
Your use of third-party services may also be subject to their own terms and privacy policies.
14. Shopify
Our online store is hosted using Shopify.
Shopify provides the ecommerce platform that allows us to sell our products and services to you.
Information you provide through our store may be processed by Shopify and other service providers as necessary to operate the website, process transactions, and provide our services.
Please review our Privacy Policy for more information about how personal information is handled.
15. Prohibited Uses
You may not use the website or its content:
- For unlawful purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property rights.
- To submit false or misleading information.
- To transmit malicious software or harmful code.
- To collect or track personal information about others unlawfully.
- To interfere with the security or operation of the website.
- To engage in fraudulent or abusive activity.
We reserve the right to terminate access to the website for prohibited conduct.
16. Disclaimer of Warranties
We aim to provide an accurate, reliable, and secure shopping experience.
However, except where required by law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Products and services are provided subject to applicable consumer protection laws.
Nothing in these Terms limits any rights that cannot legally be excluded or limited.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Salutive and Philicom LLC will not be liable for indirect, incidental, special, or consequential losses resulting from the use of, or inability to use, our website or services.
This does not exclude or limit liability where doing so would be prohibited by applicable law.
18. Indemnification
You agree to indemnify and hold harmless Salutive, Philicom LLC, and our service providers, officers, employees, contractors, and representatives from claims or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.
19. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue to remain valid and enforceable.
20. Termination
These Terms remain effective unless terminated by either you or us.
You may stop using our website at any time.
We may suspend or terminate access where we reasonably believe these Terms have been violated.
Any obligations or liabilities that arose before termination will continue to apply where appropriate.
21. Governing Law
These Terms of Service are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
22. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will be published on this page with an updated revision date.
Your continued use of the website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.
23. Contact
If you have questions about these Terms of Service, please contact us using the information below.
Contact Information
Store name: Salutive
Company name: Philicom LLC
Company address: 30 North Gould Street, STE 5643, Sheridan, WY 82801, United States
EIN: 32-0850292
Email: support@salutive.com
Phone: +1 (307) 316-8265
Customer service hours: phone Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET); email 7 days a week
We aim to respond to all emails within 24 hours, 7 days a week.